Shipping policy

Our Collections

Bossed Up Chic Empire offers Chapter 01 signature apparel and curated wardrobe pieces. Not every product is made to order. Preparation and delivery timing depend on the item ordered.

Production Time

Made-to-order items require production before shipment. Please refer to the timing provided for your specific item, or contact Contact@Bossedupchicempire.shop before ordering. A production period does not apply to every product in our store.

Shipping & Delivery

For curated products whose product pages list standard US shipping, the estimated shipping timeframe is 5–10 business days. This is an estimate, not a guaranteed delivery date. For Chapter 01 made-to-order apparel, refer to the item-specific production and delivery information or contact us before ordering. Production and transit are separate stages; do not apply a blanket production period to every item.

All production and delivery timeframes are estimates and are not guaranteed. High order volume, production delays, carrier disruptions, severe weather, holidays, customs processing when applicable, and other circumstances outside our control may affect delivery.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email containing your tracking information. You may also track your order within our chat box at the bottom right of our website. When using the chat box include your order number and email address to receive your order information.
Please allow time for the carrier's tracking system to update after your shipping confirmation is issued.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that shipping information can be changed once production or fulfillment has begun.
Bossed Up Chic Empire is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided at checkout.

Packages Marked Delivered

If your tracking information shows that your package has been delivered but you have not received it, please check the delivery area, household members, and neighbors when appropriate, and contact the shipping carrier for additional delivery information.
If you are still unable to locate your package, please contact us at Contact@Bossedupchicempire.shop, and we will assist you with the appropriate next steps.

Questions About Your Order

If you have questions regarding production, shipping, or tracking, please contact us on our chat box at the bottom right of the website for faster results or you may contact us at 
Contact@Bossedupchicempire.shop to receive a reply within 24 hours, Excluding Saturday and Sundays.