Refund policy

RETURNS & ORDER ISSUES

We do not accept returns for change of mind or buyer preference.

Exchanges

We do not offer direct size exchanges.

Damaged, Defective, Misprinted, or Incorrect Items

If your order arrives damaged, defective, misprinted, or materially different from what you ordered, please contact us within 7 days of delivery.

Include your order number, a description of the issue, and clear photos showing the item and the problem so we can review your request.

If the issue is verified and qualifies for resolution, Bossed Up Chic Empire will determine the appropriate remedy based on the circumstances, which may include a replacement, refund, or other appropriate resolution.

Please do not send an item back unless you have received return instructions from Bossed Up Chic Empire.

Before You Order

Please carefully review the product description, color, selected variant, and Size & Fit guide before completing your purchase.

Please review the product description, size guide, and garment measurements carefully before placing your order.

Order Changes & Cancellations

If you need to request a change or cancellation, please contact us as soon as possible after placing your order.

Once an order has entered production, it cannot be changed or canceled. We cannot guarantee that a cancellation or modification request submitted after an order is placed can be completed before production begins.

Please double-check your order details—including the product, size, color, quantity, and shipping address—before submitting your order.

How to Report an Order Issue

For qualifying order issues, contact:

Contact@Bossedupchicempire.shop

Please include your order number, a description of the issue, and clear supporting photos. For damaged, defective, misprinted, or incorrect items, please contact us within 7 days of delivery.

Consumer Rights

Nothing in this policy is intended to limit or exclude any rights or remedies available to you under applicable consumer protection laws.